Development and Validity of the Questionnaire of Patients' Experiences in Postacute Outpatient Physical Therapy Settings

Item Scoring and Scales for Questionnaire of Patients' Experiences in Postacute Outpatient Physical Therapy Settings^a

^a Item statements are presented in the order in which they appeared in the questionnaire. However, the style of the questionnaire is not reproduced here. Scoring was done with a 5-point Likert scale for items 1–12 (5=always, 4=very often, 3=sometimes, 2=rarely, 1=never), and reversed scoring was used for items 13–23 (5=1, 4=2, 2=4, 1=5). Items in each of the 7 scales were as follows: information—1–4; sensitivity—5–9; support—10–12; duration of attendance—13–15; interruptions—16–18; waiting times—19–21; and safety—22 and 23.